Tag Archives: empathy

How outrospective are you?

Outrospection is about shifting from introspection to a more external focus. Roman Krznaric labels the 20th Century as the Age of Introspection with the Freudian revolution popularising “the inward gaze, especially the idea of solving personal problems by delving into the inner, unconscious world of our childhood, dreams and forgotten memories”. [1] Do we spend […]
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Introducing engaging stories

I’m convinced that stakeholder engagement is the leading edge of sustainability, and that those organisations most skilled at engagement, are more likely to survive and thrive. Engagement isn’t a new practice; good communicators have been engaging for centuries – but with stakeholder engagement emerging as a discipline we have a better understanding of both the […]
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Communication and engagement part 4: listening

Communication is a core skill for stakeholder engagement.Earlier blogs in this series introduced the communication spectrum and looked in more depth at its engagement and appreciation aspects. This post explores how listening fits with the communication spectrum. Listening, as with communication, is generic. The communication spectrum helps us to be more specific about the type […]
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