Category: leadership
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Building capacity for employee engagement
The great thing about building engagement capability is the broad range of benefits. Engagement reshapes the nature of the relationship the organisation has with its stakeholders, be they customers, suppliers, owners, employees or the community. Reshaping the relationship with employees appears to have significant potential. It doesn’t take long to find a damming array of…
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More engagement lessons from the Canterbury earthquakes
Recently, John Hamilton, the Director of Civil Defence Emergency Management, New Zealand, spoke about the Canterbury earthquakes at the National Board meeting of Neighbourhood Support. Resilience and personal fortitude John was effusive in his praise for the “personal fortitude” of Cantabrians and the resilience of their communities. Their response has negated the myth of weak…
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Engagement stories – back yard angels
Di Celliers was concerned about the increasing demand on food banks to feed the poor. She was also aware that a lot of fruit goes to waste in back yards. She drew on her social and church networks and workmates at the ASB bank to inspire and mobilise people to pick fruit in backyards. In…
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Engaging stories: rebuilding Christchurch
The City of Christchurch, New Zealand was devastated by a series of earthquakes. The largest, on the 4 September 2010 wrecked havoc in the central city, but the second quake on 22 February killed 181 people and all but destroyed the central city. The response of the people of Christchurch is an inspiring engagement story.…
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Stakeholder engagement pays!
This blog positions stakeholder engagement at the leading edge of sustainability and also, as a core process underpinning a superior business model is transforming older, extractive and exploitative models. However, it is also great to have evidence that stakeholder engagement supports financial sustainability in addition to environmental and social sustainability. Witold Henisz led a major…
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Sustainability leadership report
How do you know if a company is green-washing, or over-promoting its sustainability performance? Brand Logic’s recently released Sustainability Leadership Report compares the perceptions of sustainability of 100 prominent brands, with their sustainability reality. Their matrix, sorts the brands into 4 categories: leaders – those who perform well in environmental, social and governance (ESG) dimensions…
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Leading engagement
It’s no surprise that the attributes required for effective leadership are those required for effective stakeholder engagement. My website, Stakeholder Engagement offers resources for developing capability for stakeholder engagement. Alongside specific stakeholder engagement capabilities, I have identified leadership, organisational learning, communication and adaptive capacity (change) as four essential capabilities to support enhanced engagement. Compare this…
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