Category Archives: Employee engagement

The twilight of capitalism?

This post is about change – the fundamental change that we must master to transform our world. Why – because our current economic and political systems have pretty much reached their “use by” date. They are struggling to deliver the benefits they have previously generated in such abundance. Until we change the assumptions that support […]
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Waiting for the communication revolution

Over the last few decades communication channels have multiplied and in some organisations, communications have improved, but for the vast majority, workplace communication is still a major impediment to both organisational effectiveness and individual well-being. What are the solutions? How will the breakthroughs come? The foundations have been laid. The Internet has been with us for almost 25 years. […]
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Employee Retention Now a Big Issue: Why the Tide has Turned

Josh Bersin has produced an excellent article in Linkedin about employee retention and engagement. This image from the article combines the potential value add as employees get inducted and trained. Notice the how the discretionary effort from high engagement creates higher value. For complex jobs that you are familiar with, what is the time period […]
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Daniel Pink on the need for a rethink

Daniel Pink claims that management is an outdated technology. He stresses the importance of engagement and self-direction. Check the other excellent resources at the Let Go and Lead website.

Great companies embrace social media

While many are wary of employees spending too much time on social media, some great businesses are showing us how social media can enhance business. This video features Erin Lieberman-Moran from the Great Place to Work Institute. Note that Erin recognises a high level of trust as the enabler for businesses to use social media effectively. […]
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A policeman’s lot is more engaged – national | Stuff.co.nz

A policeman’s lot is more engaged – national | Stuff.co.nz. Improvements in staff engagement in the Police can partially be attributed to technology innovations. The New Zealand Police have introduced technology that enables police to report incidents remotely. That information is then processed by administrative staff enabling the police to focus on their front-line work. […]
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Narcissism: The Difference Between High Achievers and Leaders – Justin Menkes – Harvard Business Review

This HBR post from Justin Menkes is another contribution to the ever-growing body of evidence that effective leaders are good people that care for others. As Justin Menkes states: Only an individual who feels genuinely invigorated by the growth, development, and success of others can become an effective leader of an enterprise. When reading this […]
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Change and engagement, part one

The way we are changing is changing. The predominant approach to change has been to mandate it. An elite, at the top of the organisation, perceive a need for change and direct others to implement it. They will anticipate some resistance and have some strategies ready to overcome it. Often this change will involve some […]
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Book review – We: How to Increase Performance and Profits Through Full Engagement

Rudy Karsan and Kevin Kruse’s book is pragmatic and of use to anyone looking to improve employee engagement. The book is organised into four parts. The first two deal with the individual and I will get my objections to them out of the way before discussing the gems to be found in parts three and […]
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Learning as a foundation for engagement, part 3: Tools

Earlier posts in this series introduced organisational learning and explored why the practice hasn’t had much traction in organisations. This post offers tools for learning processes. 1. Suggestion box blog In this cartoon by Harvey Schwadron – an employee outside the boss’s office drops a suggestion into the suggestion box. Unfortunately, the suggestion box has […]
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