To map stakeholders, AccountAbility’s approach is to rank each stakeholder with a number of factors. This approach provides some scaffolding to enable a more objective assessment. Here is a summary of these factors from an earlier version of AccountAbility’s AA1000SES. Responsibility – the organisation has, or in the future may have, legal, ﬁnancial and operational… Continue reading Stakeholder mapping – for threat or opportunity?
Ceres, the pioneering sustainability non-profit organisation positions stakeholder engagement, alongside governance and disclosure as core processes to achieve a sustainable global economy. Ceres was instigated in 1989, making it a pioneer in the world of sustainability. Among its achievements are the development of the Global Reporting Initiative, the Ceres coalition and promoting sustainable investment funds.… Continue reading Stakeholder engagement is a core sustainability process for Ceres
Part one of this post featured the stakeholder map. For those who want to cast the net wider when identifying stakeholders two possibilities are online surveys and email data mining. But it may be more useful to just get started and regard the stakeholder map as an iterative process. Stakeholder mapping is one of the… Continue reading Stakeholder mapping part 2
Communication is a core skill for stakeholder engagement.Earlier blogs in this series introduced the communication spectrum and looked in more depth at its engagement and appreciation aspects. This post explores how listening fits with the communication spectrum. Listening, as with communication, is generic. The communication spectrum helps us to be more specific about the type… Continue reading Communication and engagement part 4: listening
Stakeholder mapping is a key process for formalising your stakeholder engagement. Follow this four step process to establish a stakeholder map. Using a matrix to rate the factors that determine the relevance of each stakeholder group will provide another perspective on your business. AccountAbility’s AA1000 Stakeholder Engagement Standard specifies: “In order to design stakeholder engagement… Continue reading Stakeholder mapping
Many sustainability processes, such as Accountability’s excellent AA1000 Stakeholder Engagement Standard (AA1000SES) are complex and require significant resources to implement them to their full extent. This poses a problem for small and medium enterprises (SMEs), as the resource requirements for implementing the system, could well divert those resources away from the business end of engagement.… Continue reading Stakeholder Engagement for SMEs