Tag: Stakeholder engagement
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Change and engagement, part one
The way we are changing is changing. The predominant approach to change has been to mandate it. An elite, at the top of the organisation, perceive a need for change and direct others to implement it. They will anticipate some resistance and have some strategies ready to overcome it. Often this change will involve some…
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Learning as a foundation for engagement (part one)
Four organisational capabilities support internal and external stakeholder engagement – leadership, organisational learning, communication and adaptive capacity (or change). This post examines the strong links between organisational learning and engagement. The discipline of organisational learning has been around for a long time, but does not appear to have gained much traction. I suspect, as engagement…
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Stakeholder engagement drivers – Part 5: altruism
In earlier blogs in this series we looked at self-interest and enlightened self-interest as sustainability and stakeholder engagement drivers. This post explores altruism as a driver. It seems natural that business leaders who prosper seek ways to give back to the community. The survival imperative driving the earlier days of their careers may have prompted…
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Stakeholder engagement drivers – Part 4: enlightened self-interest
In the last post in this series we looked at enlightened self-interest, illustrating the concepts with examples of Walmart’s sustainability initiatives. This blog explores McDonald’s journey towards sustainability. McDonalds is one of the many companies that have embarked on a journey towards sustainability following negative publicity. In 1990 a group of protestors in London distributed…
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Stakeholder engagement drivers – Part 3: enlightened self-interest
The first part of this series of blogs outlined three three drivers for stakeholder engagement, self-interest, enlightened self-interest and altruism. In this blog we will look at enlightened self-interest using Walmart for illustration. Such companies want to make money and be more sustainable. They attempt to operate in ways that are not just financially sustainable,…
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Stakeholder engagement drivers – Part 2: Self-interested organisations
In the first part of this series of posts we looked at three levels of commitment to stakeholder engagement, self-interest, enlightened self-interest and altruism. This, and the following posts will expand on these and illustrate them with examples. The antithesis of engagement Lets start by looking at an extreme level of disengagement – methamphetamine (P)…
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Stakeholder engagement – what are the drivers
If you want your organisation to engage better with stakeholders take some time to understand why. This blog explores three levels of commitment to stakeholder engagement – self-interest, enlightened self-interest and altruism. As with any classification system, these levels are arbitrary and could be endlessly debated – they are simply offered to stimulate thinking about…
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Engaging stories: rebuilding Christchurch
The City of Christchurch, New Zealand was devastated by a series of earthquakes. The largest, on the 4 September 2010 wrecked havoc in the central city, but the second quake on 22 February killed 181 people and all but destroyed the central city. The response of the people of Christchurch is an inspiring engagement story.…