Alexis Lindsay’s excellent blog led me to the Public Participation Spectrum. The spectrum outlines engagement intensity from informing through to consulting, involving, collaborating and empowering. The model is also relevant to engagement in the commercial world. For example, how would your staff rate the degree of participation that you enable? The five levels of engagement/participation could alsoContinue reading “Public Participation Spectrum”
Author Archives: Peter Bruce-iri
Engagement tools: dichotomy busting
Engagement hasn’t been the default mode of communication. So it stands to reason that we need to re-evaluate how we communicate for engagement, and learn to use some new tools. Earlier posts looked at the communication spectrum and the shared meaning model. You can add dichotomy busting as a tool to surface the underlying thinkingContinue reading “Engagement tools: dichotomy busting”
Engagement stories: Kaipara tidal power
Crest Energy has won approval to install turbines in the entrance to the Kaipara Harbour in northern New Zealand. But when lengthy compliance and court processes position stakeholders as adversaries, there will inevitably be losers. How might we find a win-win? Crest Energy plans to install up to 200 turbines in the mouth of theContinue reading “Engagement stories: Kaipara tidal power”
Engagement stories – Mäori Health Services
Just decades ago, the gulf between health practitioners and the many Mäori (the indigenous people of New Zealand), impacted on the quality of health outcomes for Mäori. Bridging this gap is an engagement process. This is the first of my engagement stories and it is close to home. My wife, Huria works as an educatorContinue reading “Engagement stories – Mäori Health Services”
Introducing engaging stories
I’m convinced that stakeholder engagement is the leading edge of sustainability, and that those organisations most skilled at engagement, are more likely to survive and thrive. Engagement isn’t a new practice; good communicators have been engaging for centuries – but with stakeholder engagement emerging as a discipline we have a better understanding of both theContinue reading “Introducing engaging stories”
Reflecting on blogging
Less than a year into blogging, I am getting a glimpse of its potential. I thought it might be useful for those of you considering the blogging option for personal creative expression, stakeholder engagement, or as an option for a business website. The free option first I started, as many do, by opting for aContinue reading “Reflecting on blogging”
Twitter Engagement for Business
Here is a link to a post from the TopRank website by Dave Folkens. A brief extract: ” At a minimum, this should be on the radar for any business that cares about how its brand is viewed. In the Harvard Business Review study mentioned earlier, a stunning 75% of the companies in the surveyContinue reading “Twitter Engagement for Business”
The long twilight of hunter-gatherer capitalism
The firestorm that raged through finance and other companies over the last few years exposed the deficiencies of the current brand of capitalism. The naked greed and short-term thinking that characterised much of commercial world was over-looked as consumers enjoyed a bonanza based on the cornucopia of cheap finance. But as we stand surveying theContinue reading “The long twilight of hunter-gatherer capitalism”
Stakeholder mapping part 2
Part one of this post featured the stakeholder map. For those who want to cast the net wider when identifying stakeholders two possibilities are online surveys and email data mining. But it may be more useful to just get started and regard the stakeholder map as an iterative process. Stakeholder mapping is one of theContinue reading “Stakeholder mapping part 2”
Engaging the engagers
Your staff are potentially your best ambassadors. If they are positively engaged, both at work and outside work they will be leading your stakeholder engagement. Improving staff engagement is a win-win that will improve internal processes and strengthen external engagement. Ideally, your staff are great ambassadors for your business. When they are at work, theyContinue reading “Engaging the engagers”
Bruce-Iri 