The way we are changing is changing. The predominant approach to change has been to mandate it. An elite, at the top of the organisation, perceive a need for change and direct others to implement it. They will anticipate some resistance and have some strategies ready to overcome it. Often this change will involve someContinue reading “Change and engagement, part one”
Tag Archives: Stakeholder engagement
Learning as a foundation for engagement (part one)
Four organisational capabilities support internal and external stakeholder engagement – leadership, organisational learning, communication and adaptive capacity (or change). This post examines the strong links between organisational learning and engagement. The discipline of organisational learning has been around for a long time, but does not appear to have gained much traction. I suspect, as engagementContinue reading “Learning as a foundation for engagement (part one)”
Stakeholder engagement drivers – Part 5: altruism
In earlier blogs in this series we looked at self-interest and enlightened self-interest as sustainability and stakeholder engagement drivers. This post explores altruism as a driver. It seems natural that business leaders who prosper seek ways to give back to the community. The survival imperative driving the earlier days of their careers may have promptedContinue reading “Stakeholder engagement drivers – Part 5: altruism”
Stakeholder engagement drivers – Part 4: enlightened self-interest
In the last post in this series we looked at enlightened self-interest, illustrating the concepts with examples of Walmart’s sustainability initiatives. This blog explores McDonald’s journey towards sustainability. McDonalds is one of the many companies that have embarked on a journey towards sustainability following negative publicity. In 1990 a group of protestors in London distributedContinue reading “Stakeholder engagement drivers – Part 4: enlightened self-interest”
Stakeholder engagement drivers – Part 3: enlightened self-interest
The first part of this series of blogs outlined three three drivers for stakeholder engagement, self-interest, enlightened self-interest and altruism. In this blog we will look at enlightened self-interest using Walmart for illustration. Such companies want to make money and be more sustainable. They attempt to operate in ways that are not just financially sustainable,Continue reading “Stakeholder engagement drivers – Part 3: enlightened self-interest”
Stakeholder engagement drivers – Part 2: Self-interested organisations
In the first part of this series of posts we looked at three levels of commitment to stakeholder engagement, self-interest, enlightened self-interest and altruism. This, and the following posts will expand on these and illustrate them with examples. The antithesis of engagement Lets start by looking at an extreme level of disengagement – methamphetamine (P)Continue reading “Stakeholder engagement drivers – Part 2: Self-interested organisations”
Stakeholder engagement – what are the drivers
If you want your organisation to engage better with stakeholders take some time to understand why. This blog explores three levels of commitment to stakeholder engagement – self-interest, enlightened self-interest and altruism. As with any classification system, these levels are arbitrary and could be endlessly debated – they are simply offered to stimulate thinking aboutContinue reading “Stakeholder engagement – what are the drivers”
Stakeholder mapping – for threat or opportunity?
To map stakeholders, AccountAbility’s approach is to rank each stakeholder with a number of factors. This approach provides some scaffolding to enable a more objective assessment. Here is a summary of these factors from an earlier version of AccountAbility’s AA1000SES. Responsibility – the organisation has, or in the future may have, legal, financial and operationalContinue reading “Stakeholder mapping – for threat or opportunity?”
Engaging stories: rebuilding Christchurch
The City of Christchurch, New Zealand was devastated by a series of earthquakes. The largest, on the 4 September 2010 wrecked havoc in the central city, but the second quake on 22 February killed 181 people and all but destroyed the central city. The response of the people of Christchurch is an inspiring engagement story.Continue reading “Engaging stories: rebuilding Christchurch”
Stakeholder engagement pays!
This blog positions stakeholder engagement at the leading edge of sustainability and also, as a core process underpinning a superior business model is transforming older, extractive and exploitative models. However, it is also great to have evidence that stakeholder engagement supports financial sustainability in addition to environmental and social sustainability. Witold Henisz led a majorContinue reading “Stakeholder engagement pays!”
Bruce-Iri 